Privacy Policy

Top-rated dental clinic privacy policy at Newark Smiles Dental in Newark. Gentle, experienced care and modern treatment. Book an appointment today!

Privacy Policy

Last updated: this policy is reviewed periodically and updated as needed.

Newark Smiles Dental respects your privacy and wants you to understand exactly what information we collect, why we collect it, and how we keep it safe. This page explains our practices in plain language. If anything here is unclear, please call us at (510) 793-8300.

Information We Collect

We collect information that you choose to give us, along with a small amount of technical data that helps us run our website properly. This includes:

Contact form details: your name, email address, phone number, and any message you send us through our website.
Appointment requests: your preferred appointment time, the treatment you are interested in, and insurance information you choose to share when booking.
Mobile numbers for SMS: phone numbers submitted through our forms, booking requests, or a keyword opt-in, along with a record of your consent to receive text messages from us.
Basic analytics: general details such as browser type, device type, and pages visited, which help us understand how our website is used.

How We Use Your Information

We use the information you provide for straightforward, practical purposes tied directly to your care and your experience with our practice:

Scheduling and confirming appointments, including reminders and any changes to your visit.
Responding to your questions submitted through our contact form or over the phone.
Sending SMS updates about your dental care, treatment options, and appointment requests when you have opted in to receive them.
Improving our website based on general, non-identifying analytics about how visitors use our pages.

SMS and Text Messaging

If you provide your mobile number through our forms, appointment requests, or a keyword opt-in, Newark Smiles Dental may text you regarding dental care, treatments, and appointment requests. Here is how we handle that data:

Purpose: your number and consent record are used only to send the messages you signed up for and to meet mobile carrier requirements for text message programs (10DLC).
No third-party marketing: we do not sell or rent your mobile number or SMS consent to outside marketers.
Limited sharing: your information is shared only with the SMS and telephony vendors and mobile carriers required to deliver our messages to you.
Opting out: reply "STOP" to any text message at any time to stop receiving messages from us.
Getting help: reply "HELP" to any text message, or call us directly at (510) 793-8300.

For the complete terms of our text messaging program, please review our Terms and Conditions page.

Storage, Security, and Sharing

We store your information using reputable software and hosting providers that apply industry-standard security practices, including encryption and restricted access, to protect your data from unauthorized use.

Outside of the SMS and telephony vendors described above, we do not sell your personal information. We may share limited data with:

Service providers who help us run our website, appointment scheduling, and communication systems, and who are bound to keep your data confidential.
Legal authorities, only when required by law, court order, or to protect the safety of our patients and staff.

Cookies and Website Analytics

Our website uses small text files called cookies to remember basic preferences and to gather general analytics, such as which pages are visited most often and how long visitors stay. This information is aggregated and does not identify you personally. You can adjust your browser settings at any time to limit or block cookies, though some parts of our site may not function as well as a result.

Your Rights and Choices

You have control over the personal information you have shared with us. At any time, you can ask us to:

Correct outdated or inaccurate contact details on file.
Delete your contact information, form submissions, or SMS consent record from our systems.
Stop receiving text messages by replying "STOP" to any message, or by calling our office directly.

To make any of these requests, simply reach out using the contact information below. We will respond promptly and confirm once the change has been made.

New Patients & Emergency Appointments Welcome

Book your visit today and let our friendly team take great care of you.

Book Online (510) 793-8300 (510) 793-8300