dental clinic terms and conditions | Newark Smiles Dental

Last updated: this page is reviewed periodically and may change without prior notice. By continuing to use this website, you agree to the version of these terms posted at the time of your visit.

Acceptance of Terms

By visiting this website, browsing our pages, or submitting a request for an appointment, you agree to these terms and conditions. If you do not agree with any part of them, please do not use the site and instead call our office directly at (510) 793-8300.

Permitted Use of This Website

This website exists to help you learn about our dental services, request or change an appointment, and reach our team with questions. You are welcome to use the site for these purposes:

Learning about care: Browse our services, doctor and team pages, and blog to understand what we offer.
Requesting appointments: Submit a request to schedule, reschedule, or cancel a visit.
Contacting our office: Send us questions about hours, insurance, or general dental topics.

Everything you read on this site is meant to be educational. It is not a diagnosis, a treatment plan, or a promise of a specific dental outcome for your particular mouth or smile.

Intellectual Property and Content Ownership

The text, photographs, logos, graphics, and overall design of this website belong to Newark Smiles Dental unless another source is credited. Please do not copy, republish, or reuse our content for another business or publication without asking us first.

Accuracy and Disclaimer of Website Information

We do our best to keep service descriptions, doctor bios, and insurance information current, but a website page cannot replace a real conversation with our team. A few honest notes on this:

Treatment recommendations: These are only made after we have examined you in person, reviewed your history, and, when needed, taken images or x-rays.
Insurance mentions: Listing a plan we accept does not guarantee that plan will cover a specific procedure. Coverage depends on your individual plan and benefits.
General accuracy: Office hours, pricing, and service details can change, so please confirm anything time-sensitive by phone before you plan around it.

Limitation of Liability

This website is offered as a convenience to help you learn about our practice and reach us more easily. We are not liable for any loss or damage that may come from relying on information found here instead of speaking with our clinical team directly. Your care and any decisions about your treatment should always be discussed with us in the office.

Acceptable Conduct

We ask every visitor and patient to use this site respectfully. Specifically, please do not:

Submit health information belonging to another person without that person's knowledge or permission.
Post false reviews or misleading statements about our practice, doctors, or staff.
Upload harmful content, including viruses, spam, or anything intended to disrupt the website.

Links to Third-Party Sites

Our site may link to outside resources, such as insurance carrier pages or dental education organizations. We do not control these outside sites and are not responsible for their content, accuracy, or privacy practices.

Changes to These Terms

We may update this page from time to time as our services or policies change. Continuing to use the website after an update means you accept the revised terms, so it is a good idea to check back occasionally.

Dental Care and Website Use

No Dentist-Patient Relationship From the Website Alone

Browsing this site or submitting an appointment request does not, by itself, create a dentist-patient relationship with Newark Smiles Dental. That relationship begins once our practice has reviewed and accepted you as a patient, typically confirmed when your first visit is scheduled and completed.

Educational Content Only

Articles, service pages, and FAQ answers on this site are written to help you understand dental topics in general. They are not dental advice, a diagnosis, or a treatment plan for you personally. Any recommendation specific to your teeth and gums comes only after an in-person visit with our team.

No Guarantee of Specific Results

Every mouth is different, and healing, bite, and cosmetic outcomes vary from person to person. Nothing on this website should be read as a promise or guarantee of a particular clinical or cosmetic result.

Protected Health Information

Newark Smiles Dental handles patient health information in line with applicable privacy rules, including HIPAA where it applies. Online contact and appointment forms are convenient for scheduling, but they are not a secure channel for discussing detailed health information - please save those conversations for a phone call or your in-office visit.

Appointments and Cancellations

You can request, reschedule, or cancel an appointment by calling our office or, where available, through our online request form. We ask that you give us as much notice as possible if your plans change, since late cancellations affect our ability to offer that time to another patient. Specific scheduling policies will be explained to you directly by our front desk team.

Insurance and Financing

The insurance plans and payment options listed on our Insurance page may change over time. Website mentions of a plan are for reference only - actual coverage for a specific procedure is confirmed with your insurance carrier and our billing team, not by anything printed on this site.

SMS / Text Messaging Program

Newark Smiles Dental may send automated text messages to the mobile number you provide to us, so you stay informed about your care without needing to remember to call. Depending on what you sign up for, you may receive:

Appointment reminders and confirmations for upcoming visits.
Hygiene and recare reminders when it is time to schedule your next cleaning or checkup.
Treatment or post-visit follow-up messages checking in after a procedure.
Office updates such as weather closures or schedule changes.
Occasional practice announcements you have opted in to receive.

Message frequency varies depending on your care needs and upcoming appointments. Message and data rates may apply. Our carriers, including yours, are not liable for delayed or undelivered messages. Messages may be sent using standard 10-digit long codes (10DLC) or short codes.

How You Opt In

When you provide your mobile number through a website form, an appointment or booking request, a keyword text, or a paper form at our office, you are consenting to receive SMS messages from Newark Smiles Dental as described above. Consent is not a condition of purchase or of receiving dental services from our practice. Please only provide a mobile number that belongs to you, and by doing so, you confirm you are authorized to give consent for that number.

How You Opt Out and Get Help

You are always in control of these messages:

Reply "STOP" at any time to cancel. You will receive one confirmation message, and then no further program messages unless you opt in again.
Reply "START" or "UNSTOP" if you would like to resume receiving messages.
Reply "HELP" for assistance, or call our office directly at (510) 793-8300, or visit our Contact page.

You may also ask to be removed from our text list by contacting our office directly, and we will take care of it promptly.

SMS Privacy and Vendors

Your mobile number and SMS consent records are used only to send the messages described above and to meet carrier requirements. We do not sell this information to third-party marketers. It may be shared only with the SMS and telephony vendors and mobile carriers needed to deliver these messages. For more on how we handle personal information generally, please see our Privacy Policy.

Terms and Conditions